All reservations are subject to the cancellation conditions of the booking channel of your choice :
Website Zente, Logeren in Vlaanderen, Booking.com, Fairbnb or Airbnb.
Move a booking to a different period:
The same rules apply for a reservation change : the conditions are the same as for cancelling a reservation. Move your reservation before the start of the cancellation period to avoid charges.
- Up to 21 days before the start of the rental period*: Full refund** minus administrative cost of € 20.00
- From 21 days to 7 days before the start of the rental period*: 50% refund**
- As of 7 days before the start of the rental period*: 0% refund**
*The start of the rental period refers to the check-in time: 5pm.
**Refund applies to the total amount of the reservation.
If in force majeure cases the owner has to cancel made bookings of the holiday home, the tenant will be informed immediately and the amount already paid will be promptly refunded. The tenant has no other right than to reclaim this amount.
Your cancellation must be made in writing by regular mail or email.